The HW720 is the top of the line corded headset that Plantronics offers.
Plantronics HW720, HW301N EncorePro Noise-canceling Headset: (Available in Mono) Comes with a 2 year manufacturer’s warranty. This headset requires a bottom cable / amplifier. To boast its toughness, Plantronics laser welds its joints, has a flexible unibody boom, and uses aircraft grade aluminum. It comes with very comfortable foam ear cushions and a lightweight adjustable headband. They also come with a great noise canceling microphone, Wideband audio, and hearing protection VIA SoundGuard technology.
#CALLCENTER HEADSET SERIES#
The Plantronics EncorePro series headsets are very similar to the Jabra Biz series. Plantronics HW520 EncorePro Noise Canceling Binaural Headset: (available in mono) Better noise cancellation, higher quality audio and voice, and much tougher. You won’t sacrifice any comfort for toughness. The Biz 2300 is a beefier version of the above with a Kevlar reinforced cord and an unbreakable 360 degree spinning boom microphone.
You’ll have all the same standard features, i.e noise canceling microphone, wideband audio, PeakStop technology, but even more goodies with this one. This headset is a big step up from the above Biz 1500 model. Jabra Biz 2300 QD Duo Binaural Noise Canceling Headset: (available in mono) staff favorite Just in case your customers are yelling at you, it comes with a PeakStop technology that will protect your hearing from sudden loud spikes in audio. It has a 270 degree bendable boom mic, and you’ll hear your customer clearly and be heard by them because of the HD Voice and Wideband sound. It is very light, has an adjustable headband/mic, provides great audio, and comes standard with a noise canceling microphone. Jabra Biz 1500 Duo QD Headset: (available in mono)Īt such a modest price, this is the perfect entry level headset. Keep in mind that compatibility will vary by phone. Let’s take a look at some of the best rated and wallet friendly headsets. Even if there are only a few people in the same room, talking over one another can be a serious problem when dealing with customers. It’s makes it difficult to hear and be heard in such a crowded environment. Call centers (Contact Centers) are notoriously loud (fact).
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